Orders are typically processed the same or next business day. Shipping costs are automatically calculated during checkout according to the chart below.
Up to $48.99
$49.00 and up
We ship to the 48 contiguous United States via standard ground service. You can expect your order to arrive within 3 to 5 full business days once your order has shipped.
If your order contains multiple items, they may be shipped from multiple locations and/or arrive in different packages on different dates. There are no additional charges for split shipments.
Orders are shipped on business days only. Business days are Monday through Friday, excluding federal holidays within the United States.
Returns are processed according to our Return Policy. Shipping charges are non-refundable, even in the event of a return.
At RadioShack.com, we want you to be fully satisfied with every item that you purchase. If you are not satisfied with your RadioShack.com purchase, you may return most items within 30 days for a full refund of the purchase price, minus shipping, handling or other additional charges. See the “Exceptions” section for products not covered by our return policy.
IMPORTANT: With limited exceptions, returns are refunded in the form of online store credit redeemable at RadioShack.com. RadioShack does not refund any shipping charges. With limited exceptions, we do not provide pre-paid return labels; you are responsible for covering any shipping costs to return your item(s).
Please be sure to send your item(s) back in full accordance with our Online Return Policy:
Exceptions: RadioShack.com cannot accept returns for certain items. Items that are ineligible for return are noted online. Non-refundable items include:
To return or exchange your item(s):
Should you choose to return your item(s), RadioShack does not provide pre-paid return labels and you will be responsible for covering the shipping costs. In addition, customers outside of the United States will be unable to use our online Returns Center. Instead, please follow the instructions below to return in accordance with our Online Return Policy.
To return your item(s) by mail, please contact our Customer Care team at firstname.lastname@example.org or call us at 1-800-THE-SHACK (1-800-843-7422). We will provide you with a return label that you may take to any of your local carriers. Send your return items to our Returns Department at the address below:
900 Terminal Road #244
Fort Worth, TX 76106
If you receive a damaged or defective item from RadioShack.com, contact a Customer Care representative immediately.
● Please supply the representative with your order number, item number and tracking number from your original confirmation email. The representative will also need your email address and phone number.
● RadioShack.com will make every reasonable effort to assist you with your return.
● A defective item may be replaced within 30 days from date of purchase under our Warranty Policy, or within the manufacturer's warranty period, whichever is longer. Contact a Customer Care representative for assistance.
● When possible, please have picture(s) available of the damage or defect to expedite assistance.
● Damaged or defective item(s) will be replaced if available or RadioShack.com store credit will be issued.
If your tracking number shows the order was delivered, but you never received it from RadioShack.com, contact a Customer Care representative immediately.
● Contact the carrier and submit a claim for the lost in transit item(s). Please supply the representative with your order number, item number, tracking number from your original confirmation email, and claim number. The representative will also need your email address and phone number. ● RadioShack.com will make every reasonable effort to assist you with a replacement if available or store credit will be issued.
Because your order is processed as quickly as possible, there is a 15 minute window for order cancellation during our normal business hours. Please call Customer Service at 1-800-843-7422 immediately if you have placed an order in error. If the cancellation request occurs more than 15 minutes after the order is placed, or outside of our normal business hours, the order will be delivered and must be processed as a return upon delivery.
RadioShack stores are independently owned and operated and may vary by location. Please contact your local store for a copy of their Return Policy. RadioShack.com cannot process returns for products purchased from RadioShack stores.
Click here for Terms and Conditions for all states.
Many of the items that are sold on RadioShack.com come with a manufacturer's warranty. Applicable warranty information can usually be found inside the box or packaging. For additional information on the manufacturer's warranty for a specific product, contact the manufacturer directly.
Our RadioShack-branded private label products include either a 90-day or 1-year warranty, depending on the product. You may read the terms of these limited warranties below.
Except in California, RadioShack makes no additional warranties of any kind, express or implied, for any product manufactured by a party other than RadioShack.
EXCEPT WHERE PROHIBITED BY LAW, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE SPECIFICALLY DISCLAIMED: (1) FOR ALL 'AS IS' SALES; AND (2) UPON THE LATER TO OCCUR OF: [A] THE EXPIRATION OF ANY APPLICABLE EXPRESS WARRANTIES, OR [B] 90 DAYS FROM DATE OF PURCHASE.
RadioShack is not liable for any loss or damage (including indirect, special, incidental or consequential damages), caused directly or indirectly by the products listed on this receipt. Some states do not allow limitations on implied warranties (such as warranties of merchantability or fitness for a particular purpose), or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. In addition, you may have other rights which vary from state to state.
Products which have been subject to misuse (including static discharge), neglect, accident or modification, or which have been soldered or altered during assembly and are not capable of being tested are excluded from any warranty by RadioShack.com.
The products we sell are not authorized for use as critical components in human implantable devices, or life support devices or systems. A critical component is any component of a human implantable device, a life support device or system, whose failure to perform can be reasonably expected to cause the failure of the implant, life support device or system, or to affect its safety or effectiveness.
Many other products offered on this web site are covered by a manufacturer's warranty. A copy of a specific warranty, where one is offered by a warrantor, will be made available for inspection before sale, upon specific request by our Catalog Number.
We supply many products that meet military specifications as represented by the manufacturer. We do not maintain traceability on these products; therefore we only supply them as commercial parts.
Information for international customers or customers traveling internationally: products purchased on RadioShack.com or through our retail locations in the United States cannot be returned for warranty servicing at any of our international locations.
RadioShack Online OpCo LLC (hereafter “RadioShack”) warrants this product against defects in materials and workmanship under normal use by the original purchaser for ninety (90) days after the date of purchase from a RadioShack-owned store, RadioShack.com, or an authorized RadioShack franchisee or dealer. RADIOSHACK MAKES NO OTHER EXPRESS WARRANTIES.
You may contact RadioShack at:
900 Terminal Rd #244
Fort Worth, TX 76106 USA
RadioShack Online OpCo LLC (hereafter “RadioShack”) warrants this product against defects in materials and workmanship under normal use by the original purchaser for one (1) year after the date of purchase from a RadioShack-owned store, RadioShack.com, or an authorized RadioShack franchisee or dealer. RADIOSHACK MAKES NO OTHER EXPRESS WARRANTIES.
You may contact RadioShack at:
900 Terminal Rd #244
Fort Worth, TX 76106 USA