Our Money-Back Return Program

We want you to be fully satisfied with every item that you purchase from RadioShack.com. If you are not satisfied with a purchase, you may return most items within 30 days from date of purchase for a full refund of the purchase price, minus shipping, handling or other additional charges.

The item must be returned to RadioShack.com in good condition, in original boxes, and with all paperwork, parts and accessories to ensure full credit. Please see our Return Rules and Restrictions and Return Exceptions before returning your item.

Our 30-day return applies to all products purchased from RadioShack.com except for the following categories of items which are eligible for refund for 14 days from the date of purchase:

  • No Contract Handsets
  • Tablets
  • Laptops
  • PCs
  • Digital Cameras
  • GPS
  • Radar Detectors

Please note that RadioShack.com cannot take back returns of products purchased from RadioShack stores. However, RadioShack stores can take back returns of products purchased from RadioShack.com. 

Information for international customers or customers travelling internationally: 
Products purchased on RadioShack.com, through our call center or through our retail locations in the United States cannot be returned for refund or warranty repair at any of our international locations.