30-Day Money-Back Guarantee

30-Day Money-Back Guarantee


We want you to be fully satisfied with every item that you purchase from RadioShack.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges.

The item must be returned in good condition, in original boxes, and with all paperwork, parts and accessories to ensure full credit. Please see our Return Rules and Restrictions and Return Exceptions before returning your item.

Wireless and Select Retail Merchandise Exception: While the majority of merchandise in RadioShack stores is eligible for refund up to 30 days after purchase, the items listed here will be eligible for refund for 14 days from the date of purchase. See below for additional return information:

  • Postpaid Handsets
  • No Contract Handsets
  • Tablets
  • Laptops
  • PCs
  • Digital Cameras
  • GPS
  • Radar Detectors

Information for international customers or customers traveling internationally: products purchased on RadioShack.com, our call center or through our retail locations in the United States cannot be returned for refund or warranty repair at any of our international locations.