Comments about magicJack magicJack™ USB Phone Jack:

I have been using the Magic Jack now for about 7 months and it has been GREAT! PLUS I have saved well over 500.00 on my telephone bill now thus far and still saving.. THANKS MAGIC JACK!

Comments about magicJack magicJack™ USB Phone Jack:

It is so easy to use and it woks just like they say. Great product, money well spent

Comments about magicJack magicJack™ USB Phone Jack:

Calling home,to Florida, and friends cell phones in the US from the Caribbean. For Free! Good technology.

Comments about magicJack magicJack™ USB Phone Jack:

i read half of the reviews and for [$] i gave it a try best [$] ever now i dont waist mi cell minutes i have a imac stays on all the time no problems i did have some issues when i had it on mi dell laptop but thats microsoft for you if you own a mac then buy it and start the saving ooo if you own a pc then you mit consider getting out of the stone age and buy a real computer

Comments about magicJack magicJack™ USB Phone Jack:

Setup 5 units for relatives overseas (P.I.).
They all worked perfectly. As long as their PCs were on and MJs were connected, no problem. NO MORE $200 monthly long distance phone bills.

Comments about magicJack magicJack™ USB Phone Jack:

I just got it .... I love it I am going to save 618.00 year. Very easy to install, and very clear Reception. I'm impressed

Comments about magicJack magicJack™ USB Phone Jack:

Great for 2nd line. For the price, I love it. Only drawback, if I try to use internet while on phone, sound not as clear.

Comments about magicJack magicJack™ USB Phone Jack:

I REALLY, REALLY wanted this to work. I lost my job and we have another Voip. Wanted to be able to get rid of Voip we have and use this. Thank goodness we did not cancel the other service because this turned out to be a total disappointment. Could not rely on it at all. We were always having to do the upgrade. We have a very good computer, so that wasn't the problem. It got to the point our daughter wouldn't even call us because she didn't want to deal with it either. I wanted it to work so much we kept using it to the point it was to late to return it. Now out the[$]

Comments about magicJack magicJack™ USB Phone Jack:

We use this as a backup home telephone. It is connected to a wireless handset. CAUTION: make sure your wireless Internet router is set for channels 1, 2, 10, or 11 if you are using WIFI at home and/or using a cordless phone, as WiFi may interfere with cordless phones and vice-versa. (Using the HIgh or Low channels for the WIFI prevents the interference.)Most normal folks pay over $25 per month for basic phone service. This simple, easy to use device provides unlimited calling, callerID, Voice Mail, and directory assistance at no additional charge-- the only cost is [$] PER YEAR - YYEESS... thats less than 2 bucks per MONTH. It really is a "free" phone for your home.Software is safely stored in the device, and occasionally it updates over the internet. no problems here. GREAT TECH SUPPORT IF YOU NEED IT (I've only had to call once in three years).Take the device WITH YOU anywhere in the country and plug in to any broadband computer to talk to anyone. It is a great deal, and a great value.

Comments about magicJack magicJack™ USB Phone Jack:

My husband got this to use for his home based business. We only have cell phones and service in our rural area is not the best quality. We got this plugged it in and it was so easy to set up and get it working. Just answered a few questions and we were up and going. I would recommend this to anyone who wants a phone other than cell...can't beat the price for service either. Reception and transmission quality is excellent. Can't say enough about how great it is.

Comments about magicJack magicJack™ USB Phone Jack:

Had to figure out how to install it on my computer. There isn't any instructions that tell you that you have to install it from the actual Magic Jack itself.

Comments about magicJack magicJack™ USB Phone Jack:

I would recommend magicjack, but the device itself was not durable. I brought in February of 09. Work up until around May, the magicjack just fell apart one day, just fell out of the USB port. Unreal. It was bought directly from magicjack, which they , replace for free but I had to pay upfront. As far as working otherwise I have no complaints. I am thinking about buying a second one from the other retailers that are offering it a a cheaper price. But everytime I go to buy it it's not on sale. But its being advertise everynight that it is. I wonder why is this. I have never been able to get it for the sale price what's up with that RADIO SHACK?

Comments about magicJack magicJack™ USB Phone Jack:

Quite possibly the WORST device available for VOIP. Dont bother calling tech support, they have no telephones to call in to. All support is done online only. And its always the same thing. "Just click UPGRADE" Mine lasted 8 months. Now it is useless. Most people I know have had the same experience

Comments about magicJack magicJack™ USB Phone Jack:

All that is required is the "SkyjackPlugin" software plugin that can be downloaded at [@] . The plugin lets you place magicJack and Skype calls from the same phone.To place Skype calls just dial * before the number you want to call. Speed dial numbers are available for dialing other Skype users. Regular magicJack calls are placed as normal. For incoming calls, just answer the phone when it rings.

Comments about magicJack magicJack™ USB Phone Jack:

My boys love that they can talk for long periods of time without using up their cell phone minutes! And all for only [$] a year!!!!

Comments about magicJack magicJack™ USB Phone Jack:

I've setup 5 units for 5 locations in the Philippines. They all worked very well. My family talks for hours until they run out of words to say. They've also called New York, Tennessee, Sacramento, Los Angeles, & Ontario-Canada. NO PROBLEM. No MORE $200 long distance monthly phone bills. Thank You!

Comments about magicJack magicJack™ USB Phone Jack:

Makes the computer it is hooked up to slower. Sometimes needs to be restarted because you will hear a dial tone but it won't let you dial. It is great to have unlimited phone service without a bill but if you use this phone as your primary/sole line you can not depend on it to work all the time. Great that is has hold music when you answer the other line so the person on hold doesn't get bored.

Comments about magicJack magicJack™ USB Phone Jack:

I did not like the fact that you have to drag it around with your laptop. I returned it and bought a OOMA. [...] I would only recommend it to a stationary PC

Comments about magicJack magicJack™ USB Phone Jack:

It is great except that I live in Pueblo County, Colorado and there are no phone numbers available that are not long distance for most of my clients. I intended to use it to replace my fax line but my local clients would then be required to pay a toll to send faxes to me. I also thought that I could keep the present land-line number. Oh well. As I said great idea but....

Comments about magicJack magicJack™ USB Phone Jack:

[...]

Comments about magicJack magicJack™ USB Phone Jack:

Can't receive incoming calls from friends who have AT&T landlines. AT&T blocks calls with "this number has been disconnected".

Comments about magicJack magicJack™ USB Phone Jack:

[...]

Comments about magicJack magicJack™ USB Phone Jack:

I use it with a mic and external speaker system connected to the computer. I wish the phone software were integrated with my Mac address book but it works great.

Comments about magicJack magicJack™ USB Phone Jack:

I purchased a MagicJack at a local Radio shack during Feb. 2009. I was then using Mac OS 10.5.6.

When I upgraded to 10.5.8 and then to 10.6, MJ stopped working.

I spent $40+ for the MJ and saved perhaps $5 in long distance calls. a bad bargain.

Comments about magicJack magicJack™ USB Phone Jack:

Talking overseas. Can't connect with wifi.

Comments about magicJack magicJack™ USB Phone Jack:

Step 1. Set MagicJack up at home, get a home area code number.
Step 2. Leave the country.
Step 3. Hook MagicJack up to an internet-ready computer.
Step 4. Connect phone.
Step 5. Make and receive calls as if your phone were at home.

This is essential for long-term travel. I'm working under a year-long contract in South Korea and I call my parents back home two or three times a week without worrying about long distance charges.

Comments about magicJack magicJack™ USB Phone Jack:

I was actually suprised at how well it worked it took a while for to get it register but after i figured that out i went threw the process and then it game me a number i was receiving and call people immediatly. It was a little choppy but it is depending on your signal i have a wireless aircard threw sprint and it works perfectly fine instead of me buying the internet threw my cable service. I am really impressed!

Comments about magicJack magicJack™ USB Phone Jack:

it sucks.it has very bad rception and u can go online while on the phone,it willl make it skip.

Comments about magicJack magicJack™ USB Phone Jack:

Doesnt allow you to shut computer down Iam probably going to make usb switch to
reset phone and for shut down.

Besides that works great.

Comments about magicJack magicJack™ USB Phone Jack:

Magicjack is a great product. The quality and reception are good. I can talk for hours on this and not incur and additional cost. I have the device attached to my wireless laptop and use a Panasonic cordless phone. People who have poor quality or hear noises should try other phones to see which works best.

Comments about magicJack magicJack™ USB Phone Jack:

Very poor voice quality. I have not used this in months; did not get my money's worth. All have said my voice was split up, choppy or otherwise dropped in and out. Doesn't matter if it's local or long distance. My equipment is top of the line and have a standard cable 10 mbps Internet connection. I think people are over enthusiatic about the cheap price and ease of use. It had issues with installs and upgrades but chat support resolved; their language skills not consistent.

Comments about magicJack magicJack™ USB Phone Jack:

I cannot use it for what I need. There are several loud clicks while talking that everybody can hear. I cannot participate in conference calls. I cannot fax because of poor line reception. Since I disconnected my REAL phone line, I will only use this to talk on brief calls. I am very disappointed.

Comments about magicJack magicJack™ USB Phone Jack:

Works good. Plug and play system. I live overseas so its great having a stateside number. We will see how long a "lifetime" of free calling will last.

Comments about magicJack magicJack™ USB Phone Jack:

After buying one, I bought another... these magicjacks work great.
It even works for faxing, at 9600baud.

Comments about magicJack magicJack™ USB Phone Jack:

I use this product daily in the office making confrence calls around the globe. I have no complaints about voice quality from either party.
Best part is when I travel out of country for business magic jack comes with me and my number doesn't change.
This product is great for business and personal useage.

Comments about magicJack magicJack™ USB Phone Jack:

has very good clarity but in order to have a 24/7 Phone line you have to leave your PC on 24/7 and I haven't had it long enough to determine if I'm saving money , I could be paying the difference saved on my reg. phone but paying more for electricity , This still remains to be seen !! And I'm not sure the long term affect of leaving my brand new PC on 24/7 could cut the life expectancy Of my PC down , all good questions I should have checked out before I purchased the Magic Jack............?????

Comments about magicJack magicJack™ USB Phone Jack:

Worth the value if even used for only long distance calling

Comments about magicJack magicJack™ USB Phone Jack:

This gadget is the best thing ever made. Beware of the bad reviews, you should get one while you can. consider the price, Im afraid one day they might stop this service or raise the price. Im getting the same service as used to get from landline but only for free consider the price; plus I can use fax also. For your Pc, just activate your power options. All incoming and outgoing calls are crystal clear. There is nothing wrong about this product except Im worry they might stop this service, is too good.

Comments about magicJack magicJack™ USB Phone Jack:

I purchased my MJ in April or May of 2008 at RS in Delray Beach, Fl. with the idea that I would install it and register in NY, my summer home. It was not until yesterday 3 Sept 2009 that I tried to install it. I could not achieve registration. I finally reached customer service rep by type in chat. He went thru the procedure exactly as I had done and found that my MJ had been previously registered by another person in another area of Fl. He went on to state that they only warrantee the MJ sold directly by them and I would have to deal with the RS in Fl. I dont know if I still have the reciept, and will not know until I return there in November. I dont understand this entire situation. The MJ was in a sealed celuloid package and not opened by me until yesterday. Have I dumped [$] down a rat hole. I definetly smell a rat

Comments about magicJack magicJack™ USB Phone Jack:

I have found no problems with this product as far as quality of calls, not receiving calls, or being able to make calls. I have it hooked up to my desk top that is running a Q9450 quad core processor that is over clocked and running 3.4Ghz. Also, I am using it with cable internet and a high quality Panasonic phone.
I was disappointed when I was not able to get a local phone number. It is long distance for locals to call me on a land line.

Comments about magicJack magicJack™ USB Phone Jack:

Calls ar no longer unlimited. MJ ha blocked conference call numbers from other telephone services like Verizon. You can set up your own teleconference among MJ customers, but you can't have mixed customers. That make is worthless for telecons.

Comments about magicJack magicJack™ USB Phone Jack:

Not perfect, but it's saving me money already. MJ has cut my pay-as-you-go cell phone usage in half. I've saved the $39.99 initial cost on the first month alone.

Comments about magicJack magicJack™ USB Phone Jack:

Let me address some of the biggest problems:

Not recommended with satellite or phone tower internet, You should have hard wire internet coming to your house (DSL, Cable)also wifi routers may be a culprit

You should have a decent amount of free download and upload per second available to talk.

Drivers can often drop out unexpectedly, just update, don't try to search for them/always have a copy of the update program on your desktop, in case the program just wont open

some third party firewalls don't get along with it, though recently ZoneAlarm was made compatible

If your reception is choppy, it is probably one of the first two

it is often recommended to restart the program by clicking menu> advanced users> restart.

Surely one of these suggestions will save you hours in an instant chat with a magicjack rep. All of these taken together, yes MJ is unstable, it can also save you a bundle if you are willing to work with it. The above answers could put to rest 70% of these comments claiming "scam"

Comments about magicJack magicJack™ USB Phone Jack:

Having read a great deal of reviews on the product, I felt that a dedicated system was needed. I built a system that is dedicated to Magicjack, in addition I made changes to the registry in order to enhance Windows 7 performance. Thus far, I have had one problem, the phone number that I used area code 347 would not allow incoming calls. Magicjack allows one free phone number change, since then the system is operating.

Comments about magicJack magicJack™ USB Phone Jack:

I Am in Guatemala and is the most cheap way to be in toch whit my clients in the USA.

And Have a phone number in USA, no more extra charges for long distance

Comments about magicJack magicJack™ USB Phone Jack:

Needs computer to be on to call or get calls which could be a drag for some. For me, I use it with a cordless phone and roam around the house. Sometimes the person on the other line has a hard time hearing me while I hear them fine.

Comments about magicJack magicJack™ USB Phone Jack:

if computer issues won't work

Comments about magicJack magicJack™ USB Phone Jack:

I'm using it to contact my family outside the US and its like calling locally

Comments about magicJack magicJack™ USB Phone Jack:

good quality if you have high speed internet

Comments about magicJack magicJack™ USB Phone Jack:

This is great VOIP phone if you want to save money. Unbeatable price! The sound is crystal clear if you have better high speed internet connection even though you use web browser at the same time. The only shirtcoming is that the computer has to be on when you make or receie the phone call. But I can live with it because of th price.

Comments about magicJack magicJack™ USB Phone Jack:

I use my cell ph. 4 majority calls! The MajicJack as my home ph. Its Great 4 the cost!!!

Comments about magicJack magicJack™ USB Phone Jack:

For making calls, I have encountered only minor problems such as occasional interference. My local phone company is Frontier, who has not reached agreement with Magic Jack to send calls to MJ. This means that local Frontier callers cannot reach my MJ number. Frontier advises that they do not have an agreement anywhere in their service areas. MJ ads indicate that you can eliminate your landline and totally rely on MJ. That is misleading. Also, the only support is via chat-- no phone support.

Comments about magicJack magicJack™ USB Phone Jack:

Had so many problems with AT&T (the landline phone MONOPOLY), dealing with AT&T GREED and overcharges. So decided to try Magic Jack since I no longer had a phone...no Cell, no landline.

Spent Hours with tech support (5 hrs in one day) & the proble was still not resolved, not sure where these people live since English seems like an Alien language to them. & they never keep their promises. Finally after many hours and trying things on my own, the thing works Most of the time. Sometimes it just doesn't do anything, so you have to dial again (A lot).

So yes, they make too many promises on a product that needs a LOT more R&D and work still. But really what do you expect from an American company except lies and Junk.

Comments about magicJack magicJack™ USB Phone Jack:

My husband purchased the product to save money. We had it for several months and used it for about a month and are annoyed.
Here are the issues:
Magic Jack is plugged in, even though I can call out I am not receiving calls.
After idle mode, it takes 30 seconds for the Magic Jack to load in order to make a phone call.
Your computer freezes while it is loading.
Reception is not clear.
Now we just use our cell phones.

Comments about magicJack magicJack™ USB Phone Jack:

not very good at all

Comments about magicJack magicJack™ USB Phone Jack:

I use Roadrunner turbo and have a new 2.8 gig duel core processor computer so the problem is not my service or equipment. The first one I got gave me the last 3 digits "666" To change the number I would have to use the ONE FREE number change. I took it back to Radio Shack and exchanged it. The new one the 911 does not work, the volume on my end is low and fuzzy.The delay is so long, people keep saying "Hello, can you hear me?". You can NOT add years without a credit card in your name. No directions for anything. Live chat support is a joke, and they lie about getting back to you. This is the first communication company I have ever seen without a phone number. BUY AT YOUR OWN RISK!!!

Comments about magicJack magicJack™ USB Phone Jack:

awesome and easy to use

Comments about magicJack magicJack™ USB Phone Jack:

I thought this product was great when I initially purchased it in June of last year. It worked alright until one day, suddenly the blue light wouldn't come on. I chatted with several techs and got the same runaround with all of them. Not to mention it was obvious that english was not first language for any of them. All I wanted was a replacement. One rep would pass me to another- always someone who was supposedly "management". Yah, right! Finally, after a weekend of fooling with these jokers I had the displeasure of chatting with the ultimate jerk. He thought it would be cute to leave my questions and remarks hanging in the chat window. I mean literally 30-45 minutes would pass by before he would type out another lie. Believe me I was not sitting in front of the computer the entire time. I can play this game too. During one of my long waits, I decided to file a complaint with the BBB. I had still not received a response from him so I let him know that while I had been waiting, I was able to file a complaint. Within 2 seconds he then asks, "Shall I issue that replacement now?" I promptly received my replacement at no cost to me. But during the course of the year I have found that this gadgets claims are too good to be true. Audio quality can be very poor and there are constant beeping sounds and the person on the other end has to deal with your voice dropping in and out as well as dialing sounds. For the price of [$] a year, it's alright but you MUST have a back up phone service. Do not rely on this to be your only phone line. August 10th my service ended. I went to renew my service before then and low and behold- I wasn't able to renew through my account. I chatted with a rep and of course she knew nothing. She finally put me on "hold" for a few minutes only to return to tell me that my account was under review. For what?! There's no monthly billing! She told me that she had sent message to someone who is better equipped to help me and to wait for an e-mail. It's now Aug. 16th, still nothing. Somehow, I'm not surprised. I will not persue it. I'm researching other VOIP services. Phone Power looks good to me.

Comments about magicJack magicJack™ USB Phone Jack:

I use this mostly for personal, but I have just started my own business and it is really nice to be able to put a phone number down that is not my cell phone. I don't like alot of calls on my cell because it costs me alot of money! Now I can have a land line and a voice mail.

Comments about magicJack magicJack™ USB Phone Jack:

[...] now I am stuck with a paper weight. I take that back, it's not even good as a paper weight.

Comments about magicJack magicJack™ USB Phone Jack:

For the money the product is very good. Magic Jack's Tech Support is fantastic!

Comments about magicJack magicJack™ USB Phone Jack:

Clear reception, easy to setup. Got rid of the expensive phone company.

Comments about magicJack magicJack™ USB Phone Jack:

My only complaint is that when I use my computer and talk, it gets very choppy. So the remedy is, that I don't use my computer and talk. But for the price per YEAR and initial cost, I can't complain. If you maintain your computer properly you will not have many problems with this product, but that's on YOU!

Comments about magicJack magicJack™ USB Phone Jack:

[...]

Comments about magicJack magicJack™ USB Phone Jack:

Skeptical turned into believer. Amazing product. I am using it when traveling abroad to call the US for free.

Comments about magicJack magicJack™ USB Phone Jack:

Needs drivers loaded all the time. That means computer should be ON all the time

Comments about magicJack magicJack™ USB Phone Jack:

god bless magicjack, i have used it now for 6 or 7 mo and at 3am my husband had a seizure and i dialed 911. thank you jesus it worked and an ambulance came for my husband. they had the correct address(moved june 12) and im so thankful because most voip dont have e911. thanks and god bless you

Comments about magicJack magicJack™ USB Phone Jack:

I have had Magic Jack for two years and have only had a few minor call problems. I use it all the time. I know that if the telephone companies get to expensive I can always tell them to take a hike and use magic jack. I use it as a second line now. I use it with a 5.8 mgz cordless phone and it works great.
What have you got to lose for the inexpensive price???

Comments about magicJack magicJack™ USB Phone Jack:

I love this product i just wish it was a network jack so you can pulg direct into router. You have to have computer on all the time but, other wise it is the best for the cost. I love it!

Comments about magicJack magicJack™ USB Phone Jack:

Unfortunately, this device is not as good as I would have expected. The real problem is that it requires you to have a relatively stable and available computer to work at all, and that can be a challenge to us all. Additionally, there are a lot of unexplained and unneeded DTMF tones ( Touch Pad Tones) that are randomly generated, and disturb the calls. Callers to you have to face the "circuits are busy now" message quite a lot as it seems there is not enough capacity in the system for all the customers that want to use the service.

Generally, the only bright spot that I can think of is if you are going to travel to Europe and need to call back to the USA without a charge. You have to find a computer to use that is on the Internet however to make this work.

I have purchased two of these devices and had some success but unfortunately I feel that as many "American" products are these days, the company promises much more than it can produce. And the technical support - while they try ( bless their souls) are not able to even to understand the beginnings of your problems. They promise someone from their engineering staff will contact you but up until today not a single attempt has been seen by me in their attempt to contact me.

A good first toy if you are interested in VOIP but certainly not a good product to keep your professional reputation with.

In Short , it is an embarrassment of a product.

Comments about magicJack magicJack™ USB Phone Jack:

I lost my magicjack, but found it too hard to live without, so i got a replacement. I was able to retain my previous number.

Comments about magicJack magicJack™ USB Phone Jack:

this isn't worth the money to go out and buy. For one the reception of hearing others is great. For the person on the other trying to hear you.. well that's what's wrong about this. They can't always hear you, and if they do it's on a delay. You have to constantly close any running programs but this one from the magic jack to get a good communication line going.

Comments about magicJack magicJack™ USB Phone Jack:

I left a review a few months ago. I told the story just as it happened. The unit died, and the company would NOT replace it. I am stuck with a worthless USB plug that also has an additional 5 years of worthless service. That is a complete waste, of hard to come by money. The thief and con who invented these and made the rules for taking care of nothing, needs to be thrown in PRISON for the rest of his life. This is the BIGGEST SCAM, that I have seen for a LONG time, now..... Learn from mine and others mistakes. Steer clear of this.....

Comments about magicJack magicJack™ USB Phone Jack:

This device plus an inexpensive telephone is invaluable to anyone deployed or living overseas. It beats anything else available as far as the price goes and there is little to no delay from a 54 Mbps connection.

Comments about magicJack magicJack™ USB Phone Jack:

Well if you can find a local prefix it works fine,otherwise your nighbors will pay long distance to talk to you.Thats fine i guss if you live in a big city.Check local prefixs first before buying.

Comments about magicJack magicJack™ USB Phone Jack:

I AM EXTREMELY HAPPY WITH THIS PRODUCT... IS AMAZING
ITS ECONOMIC, AND A GREAT WAY TO COMMUNICATE WITH
FAMILY ALL OVER THE WORLD... THANKS MAGIC JACK!!!

Comments about magicJack magicJack™ USB Phone Jack:

The Magic Jack is good if you have fast internet and i think it would work Better with Mac cuz you can keep mac's on long period's of time then windows . other then that if you Pc is not on the phone service is off Pc must be on to get call or make calls . If you are good with computers then i would really recommend it to you but if you are not good with computers then ask someone to set it up for you ! :) Love the magic jack cheap and good :) makes me happy :)

Comments about magicJack magicJack™ USB Phone Jack:

cant call Europe and they don't have a phone number for information

Comments about magicJack magicJack™ USB Phone Jack:

I bought one of these to replace my home landline (rather than pay ATT $24/month for a phone barely used). I liked it so much I replaced my business line at my office (saving me $75/month). Now I'm starting another side business, and its only going to cost me $40. for a new # and separate voice mail. The office has a windows box and I have MACs at home, and magicjack works perfectly. No jitter, no dropouts. Nothing.

Comments about magicJack magicJack™ USB Phone Jack:

Easy to set up .They have an awesome online live chat staff!! :)The downside is I have cricket's broadband...Reception is awful.Can't hear on outgoing or incoming calls.With DSL it would probably be awesome!

Comments about magicJack magicJack™ USB Phone Jack:

Worth the cost, the first year of service is free, then less than $20 a year after that.Quick & easy install, easy to use... but my web is set on lower than average mb because I never needed it, so I get intermittent sounds but all in all its fine

Comments about magicJack magicJack™ USB Phone Jack:

FOR SUCH A SMALL INVESTMENT IT OUTPERFORMS LOCAL TELEPHONE..AND NO BILLS..EVEN IF IT QUITS AND I HAVE TO REPLACE IT IS A MONEY SAVER. WELL PLEASED. RECOMMEND IT

Comments about magicJack magicJack™ USB Phone Jack:

easy set up and seems to work as advertised.

Comments about magicJack magicJack™ USB Phone Jack:

its the best for 20$ a year...can call everywhere it dont cost me a dime.....

Comments about magicJack magicJack™ USB Phone Jack:

Awesome!!! I don't have to worry about monthly expensive phone bills anymore. All I need now is internet service and Windows XP to work this Jack, hahahaaaa!!!

Comments about magicJack magicJack™ USB Phone Jack:

Beware - if your area is served by Frontier for landline service, you will not receive calls from Frontier customers. I have chatted many times with Magic Jack and all I get from them is "we will let you know". I contacted Frontier and was told that all Frontier service areas have the same situation. There must a signed agreement between the two and so far, there is none. The advertising that Magic Jack uses is false when they indicate "anyone in the world can call you".

Comments about magicJack magicJack™ USB Phone Jack:

This is a great product. Couldn't be much easier to use and the value is unbelievable! it does cut out a little, sounds much like a cell phone would, especially when using the PC while on the phone, but not enough to be unbearable. My biggest complaint is that I can't get a local prefix where I'm at yet, so it's long distance for local people to call me. The price for living in a small town, so I can deal with it, and frankly it's only a problem for those that have traditional land lines. Overall it's a great value and works great for us! No more worries about long distance calls or using too many cell minutes!

Comments about magicJack magicJack™ USB Phone Jack:

Rather simple to setup, but issues remain on call stability and system overloading, both your computer speed and the ability to receive or even make calls go thru if their network is overloaded.

People get "all systems busy now" recording even before your voice mail

Reasonable international calls and price, and easier to use than Skype. However the quality and stability is not as good as Skype in my opinion.

Comments about magicJack magicJack™ USB Phone Jack:

Great Product.... Work exactly as advertised...I have comcast high speed internet...A+++++

Comments about magicJack magicJack™ USB Phone Jack:

I used this to replace my home phone line. It was easy to set up, and is even easy to keep track of call history. I'm glad I bought it.

Comments about magicJack magicJack™ USB Phone Jack:

Works great. Almost always as good as a land line - always better than cell quality.

Problems I encountered turned out to be related to my ISP - not magicJack. Once I got a competent person at the ISP, he confirmed they had a problem with VoIP and then fixed it.

magicJack Tech support is sometimes on the mark - sometimes off. For tough issues, better help is available in user forums, like at www.magicjacksupport.com

Comments about magicJack magicJack™ USB Phone Jack:

This is great! I paid slightly more than I normally would pay for a month of phone service and got an entire year! To renew is even LESS than I normally pay per month, and I get a full YEAR!! The money aspect is really exciting, I'll be saving a LOT.I rarely have this problem, and this is the only problem I have, is that it will seem to stop working (never during a call, but someone will try to call and go straight to voicemail. Unplugging and replugging the USB device fixes this). I'm pretty sure this isn't designed to be left plugged-in on a computer 24/7 as a primary phone, it seems they're advertising it as a "plug it into your personal computer, and use it when your computer's on" rather than a primary-line replacement. However I've set up a spare (very old) laptop next to our phone system, and leave that running unattended all the time. It works great other than having to remember to unplug and replug the device every once-in-a-while to make sure it keeps running. There's an unofficial support forum that details using a VoIP box to connect to the MagicJack service instead of the USB device, I'll be trying that out asap. The MagicJack phone service itself seems to work just fine, clear signals, never dropped calls that I've heard of.Final note: I haven't had to contact support yet, so I can't vouch for them there. [...]

Comments about magicJack magicJack™ USB Phone Jack:

This product is a gift from god no more monthly bill except internet. Love My Magicjack

Comments about magicJack magicJack™ USB Phone Jack:

An inexpensive way to bring friends together without the cost and/or sophisticated soft/hardware. A great gift for anyone!

Comments about magicJack magicJack™ USB Phone Jack:

after 5 months stoped working...i have talked to at least 10 techs from magic jack and they could not resolve the problem...if it dies you basicelly have to buy a new one no warrenty.....when it worked it worked ok...

Comments about magicJack magicJack™ USB Phone Jack:

What a money saver.... Highly recommended to people with overseas connections. Sent 5 units to the Philippines. They all work perfectly...

Comments about magicJack magicJack™ USB Phone Jack:

Excelent used two month so far perfect to save is ease no problemen I went out the USA and use to call from them to here like domestic call or local call alot of saving.
I recomend for all my friends and family to use and star saving.

Comments about magicJack magicJack™ USB Phone Jack:

Do not buy this product. Three words best describe this product. Those three words are Class Action Lawsuit. You can't return to magicjack and you can't return to radioshack either. Biggest ripoff.

Comments about magicJack magicJack™ USB Phone Jack:

MajicJack will NOT work with Roadrunner Lite!? - Probably Not enough Download! I can call and Hear the other party, - but they can NOT Hear me!!??

Comments about magicJack magicJack™ USB Phone Jack:

Very easy to install. Works great.

Comments about magicJack magicJack™ USB Phone Jack:

This is VoIP. The quality of service will depend on quality & speed of broadband connection as well as PC's processor speed, condition and other services running.

I am using 3.0 Mbps DSL, Dell Dimension 9100, XP, 2 gig ram, and virus & spyware free. MJ operates as well as can be expected for any VoIP. Though the quality is not as good as hard wired land line, it is as good as any cell phone service. And it does provide a useable connection. Compared to clients who have or have had various VoIP service, MJ is as goo as VoIP gets.

I use MJ as a second line, maintaining traditional hard wired phone service.

I frequently travel to an area which is long distance to my home and is also where most of my family resides. My MJ has number from that location and is forwarded to my home number. My family and I call my MJ number to reach my primary home number without long distance charges. It works great. Voice transmissions in these cases are handled just as a regular call.

If you want perfection, stick with PSTN. If you'd like a second line with a break on long distance charges, check out MJ. If you have trouble with MJ, consider checking out other issues involved.

Comments about magicJack magicJack™ USB Phone Jack:

If it does not sink up on the first try, run. The tech support is chat only. They will give you a few things to try and then ask you to reboot the computer, losing the support connection. [...]

Comments about magicJack magicJack™ USB Phone Jack:

When I first bought my magicjack, because of the reviews I read online, I thought I would have to upgrade my DSL to cable. I've kept my DSL and use my magic jack and have had no problems at all. Honestly, I am amazed it works fine with my dsl.

I just spoke with my grandfather (who is 86) for one hour and he was concerned about my phone bill. I had to laugh, but was also glad to know that even he couldn't tell the difference.

Like the other reviews said, I wish they had this when I went to college and it would make a great gift.

I love my magic jack and recommend it to everyone.

Comments about magicJack magicJack™ USB Phone Jack:

Couldn't regularly connect and when I did, there was a frequent high pitch tone that would cut-in making for a very agitating call. The IM technical support was useless and I had to return this thing only after 2 days.

Comments about magicJack magicJack™ USB Phone Jack:

Absolutely no problems at all! This is the best [$] I've ever spent. I had Phonepower VOIP, and their unlimited calling really means 3000 minutes, not unlimited. I have teenagers! I get the same results with Magic Jack. I love it! I sent one to my friends in Africa, where phone rates are very high - now they can call me in the US for free. Land line companies are finally getting what they deserve for ripping consumers off for years.

Comments about magicJack magicJack™ USB Phone Jack:

I would suggest you first go look at the website for Magicjack and decide if the tech support is worth the $40 plus it will cost you the first year and the non-refundable price after the first 60 days if you don't like it.

If it stops working after the intial 60 days because of the device malfuctioning, you will not be sent another and if you don't transfer the balance to another MJ, you will lose that balance.

Tech support is limited to a chat line on a computer and is embeded to make it difficult for the user to find it and they are not tech savy.

Comments about magicJack magicJack™ USB Phone Jack:

Read the user agreement very carefully before committing. If you prefer privacy, you may want to pass on it.

If you can't resisit the offer, I suggest setting it up on a computer dedicated to Magic Jack. There is a possibility that it will interfere with other applications. Check out the Magic Jack site to see the list.

Quality and Reliability have been good for the first few months. Except when my modem went out and I waited for a week to receive a replacement - glad I kept AT&T so I could still make phone calls.

Customer and Tech Service is very poor. They seem to have only a basic understanding of their product.

My wife installed the software on my computer without my knowledge. There is no simple way to unistall it. I had to go into the registry to manually remove it.

I am disappointed in Radio Shack for offering this product.

Comments about magicJack magicJack™ USB Phone Jack:

We use the Magic Jack as a home phone line. We do not have cellphone reception at our home so it comes in very handy. What we love about it is that you can unplug it and plug it into any computer that has an iternet connection. The software for the MagicJack is built in so that you can install it on anycomputer but you keep the same phone number. I highly recommend it!!!

Comments about magicJack magicJack™ USB Phone Jack:

Hate Vonage! Love Magic J. Bought my Magic J over a year ago. Works Great! Running it on my laptop.
Sometime this year able to transfer my vonage number over to Magic J. I will then dump vonage (overpriced). Operating Magic J through WiFi using Super Cantenna. Bought 5 year plan. Able to fax with HP all in one WiFi printer. As to the skeptics, They are either coporate telecom employees, Have substandard computers and/or technical know how. Don't beleive the negative critiques. Beleive in Magic Jack!

Comments about magicJack magicJack™ USB Phone Jack:

I had read a lot of negative reviews about this product and stayed away from it. Then a relative called me and we talked for a very long time and when I asked if his bill would get too high he said he was using majicjack. You could tell no difference in the call quality.
Since we've installed ours, now going on two months, we've never had a call drop and no one has told us we have bad reception therefore I think a lot of the negative reviews must be from people who work for the phone company.

Comments about magicJack magicJack™ USB Phone Jack:

The only appeal is the price.Spend the extra money and go with ooma. I had to learn the hard way. you shouldn't.Take the advise it's free.

Comments about magicJack magicJack™ USB Phone Jack:

This product is horrible drops calls all the time, people on other end only hear portions of call. Most the time you cant even dial out. Tech support which is only online chat sucks they don't help with anything. They tell you they will contact higher up support who will contact you via chat, that never happens. Most places don't get local numbers, my family was upset to say the least that I live a few miles away but would have to make a long distance call to reach me. They told me a year ago that they would have a local number for me, Never Happened. They just tell you what you what to hear. Save your Money!!!

Comments about magicJack magicJack™ USB Phone Jack:

This thing simply doesn't work properly. the softphone software is poor quality.

Comments about magicJack magicJack™ USB Phone Jack:

Bought this to save money on a new office phone line. Works great except when it doesn't: 1) most calls over 20 minutes are suddenly dropped, 2) sometimes right after number is dialed, instead of connecting goes back to a dial tone, 3) any time during conversation other person can't hear you, you'll hear "hello ? hello ?" over and over again.

Basically this device is for all calls where you don't mind total unpredictability. This problem was rare during the 30-day trial period, now its almost daily. I use my cell for important calls, MJ for all others. Cheap way to cut down on use of peak cell minutes, if and when my business takes off I'll get a real voip service or Ooma.

Oh, and I did all the MJ trouble shooting and download updates, no difference.

Comments about magicJack magicJack™ USB Phone Jack:

While I am traveling to stay in contact with friends and family. To receive message on the voice mail while in transit. So easy to use with any computer. It enables me to get phones numbers, free 411. The cost of this product is great. A lot of phone services for the money.

What I don't like is that I must always be on Internet to be able to talk on this product. That's only one draw back. I still can't complain cause it is an Internet Phone.

Comments about magicJack magicJack™ USB Phone Jack:

Small is a good thing, but when you can not hear the other person it's a problem.

Comments about magicJack magicJack™ USB Phone Jack:

WHEN BUYING THIS DEVICE MAKE SURE YOR COMPUTER IS SUPER FAST WITH LOTS OF MEMORY. OR... YOU WILL HEAR CLICKING POPPING AND STATIC FROM EITHER END OF THE CONVERSATION. WE GOT DISCONNECTED SO MANY TIMES THAT WE TRASHED THE THING.YOU ALSO NEED A HIGH MBPS RATING FROM YOUR INTERNET CONNECTION SO FORGET USING IT ON DSL. MY ADVICE, TAKE IT BACK THE INSTANT YOU START HAVING TROUBLES. [...]

Comments about magicJack magicJack™ USB Phone Jack:

This is great.Got one for my daughter when she left for college (UMD)so she could call home anytime without having to worry about spending money for calls. Now she can even call her friends who went to different colleges.I think this should be sent with every child when they leave for college or even move out on there own andf also have one at home so you can make long distance calls without the worry about the phone bill.I plan on buying more to give as gifts for family.Its a great way to keep in touch. PLEASE everyone just get one.ITS GREAT.

Comments about magicJack magicJack™ USB Phone Jack:

very poor reception, dropped calls, voices that echo repeatedly, keeps losing info for contacts, I have to restart it frequently because I am unable to make a call, caller id is unreliable most of the time. Generally a very poor choice even though it is very cheap

Comments about magicJack magicJack™ USB Phone Jack:

With the crisis right now,you can't go wrong with Magic Jack. Definitely very helpful with regards with budgeting.

Comments about magicJack magicJack™ USB Phone Jack:

bought it for my 16year old and I find myself asking to borrow her phone because it is better than mine. love that she can take it to college with her.was worried that it would not work with mac book but does not seem to have any trouble.

Comments about magicJack magicJack™ USB Phone Jack:

They disconnected me and would not refund any money after 1 month. Said excessive use to Canada. I figured 4 hours a week. Took BBB and State Attorney General to get my money back. Also had to keep reformatting the jack at least once a week. Poor customer support.

Comments about magicJack magicJack™ USB Phone Jack:

Well, I wrote a review a few days ago, when all seemed fine with the MJ. But I am finding that it just isn't reliable enough to replace our standard land line. I have found that Voicemail doesn't always work. That, for me, is a deal-breaker, since we do not always want the PC on. Additionally, the audio tends to "break up" on our system. During an hour long call, it did this at least a half dozen times. Usually it wasn't bad enough that you coudn't make out what was said, but sometimes you did have to repeat yourself. In this regard, it was about like an average cell phone. This might have something to do with our 8yr old P4 laptop. Maybe VOIP needs dual-core processing? But I wouldn't think voice would need THAT much horsepower. So, I'm changing my original opinion, and I would not recommend this product as a main line. Maybe as a cheap second line for your teenager.......but they all seem to have cell phones, and only TEXT on them anyway. NO TEXTING WHILE DRIVING!!!!!

Comments about magicJack magicJack™ USB Phone Jack:

I bought this product for my uncle since he takes care of my grandparents. We have called to Puerto Rico to a cousin of ours & it works great. He is on the phone now & I am on the computer posting this & it works great. I have tried to call him & call waiting popped up instantly.

I highly recomend this to anyone looking @ buying this product. I am looking @ lowering my minutes on my cell phone & getting the MagicJack for myself. Looking forward to post another comment here when I get back to North Carolina & get my own.

Comments about magicJack magicJack™ USB Phone Jack:

Just installed MJ. I have Windows XP. Installation was extremely easy. I use cable broadband. Tried it with a wireless Plantronics with headset and Creative HS-900 wired headset. I'm currently using it with the Creative HS-900 without a phone plugged in and use the 'soft' phone part of the software. It's great! Both have methods have great volume and sound quality. Those I called said that they could not tell its VOIP and better than most cell phones.I do wish that we had the option to turn on Name Caller ID for outbound. If we could customize that would be great. I'm using MJ for those days that I'm working from home and I need my clients to see that it's "me" calling and preferably see my company name on their caller ID. Also, I've not mastered how to get my personal greeting to work with voicemail or how to select which voicemail message option to use. For example, with MJ on or off or computer on or off the voicemail message simply says "The person at extension ***-***-**** is not available. It does not give my personal greeting or my name all of which has been recorded. Not sure what is going on with that. I may try the online chat/CS at MJ to see what they have to say. Other than that I would recommend the MJ.[...]

Comments about magicJack magicJack™ USB Phone Jack:

We bought this with the idea to replace our land line. We've only been using for a week and are still evaluating. But let's start from the beginning..

The initial install went well, no problems. I was able to make calls within 10min. (I am using a 7yr old P4 laptop, on a 768K wireless broadband) The odd thing was that it took somewhere between a few hours or overnight for my out-going voicemail message to "take". Voicemail also didn't work when the PC was off, but after a day, it was working fine. Chalked it up to start-up issues, but, no biggie.

Seems to work as advertised, except for one thing: The audio sounds just like a land line, but it tends to "break up", sometimes to the point where you cannot understand what was said. In a one hour call to a local friend, it did this about every ten minutes or so. When it did this, most of the time you could make out what was said, but sometimes it would garble so badly, you'd have to repeat yourself, or ask the other person to repeat what was said. This one problem MAY be a deal-breaker, but maybe not, we will see.

I am wondering if anyone out there has used one of the other VOIP services, and if they tend to break up less than MJ.

Comments about magicJack magicJack™ USB Phone Jack:

The magic jack is a great product. I give them out as gifts to all of my family. My brother is in Kosovo in the Army and it works great for him. It eliminates calling cards or any charges by using some other form to call home. He is able to call whenever he wants and we can call him when we want. The best part is that he has voicemail so he knows when we called.

Comments about magicJack magicJack™ USB Phone Jack:

Things that are great about it
No month fee

Comments about magicJack magicJack™ USB Phone Jack:

I connected Magic Jack to my laptop USB port. Laptop connected to internet via wireless in my home network. Calls to cellular phone were automatically disconnected after 10 seconds (tried 3 times). Calls to other land line or internet phone were fine. Sound were breaking if speaking fast. I returned the device.

Comments about magicJack magicJack™ USB Phone Jack:

Ive owned the magic jack for a few mths and I must say it is indeed magic. I have been able to reduce my cellphone bill because of having this wonderful product and it does what it says. Plug it in to your computer and your ready to go!

Comments about magicJack magicJack™ USB Phone Jack:

Easy to use. Plug and Play.

Comments about magicJack magicJack™ USB Phone Jack:

it's not very useful product if you have Nero, or other music applications, and can't X or close the window, always on the system....it's annoyed! where all the MJ's softwares engineer? please give me a patch to my system, but not a hoax.

thanks

Comments about magicJack magicJack™ USB Phone Jack:

would not recommend the 5 year contract. Life-span for the gadget is short live.

Comments about magicJack magicJack™ USB Phone Jack:

Bought an MJ and it is wokring great except the callerid. I did a few searches and seem like people are having similar issues and there are 3rd party products out there that fix it. Has anyone used any like [@]?

Comments about magicJack magicJack™ USB Phone Jack:

Majic Jack is just a fabulous phone device.I can connect to any computer and start making calls.I love this item.

Comments about magicJack magicJack™ USB Phone Jack:

n/a

Comments about magicJack magicJack™ USB Phone Jack:

It is self Installable to any computer with same telephone number which is created at 1st time.
Clear voice quality. Since it is a very small size, I can carry it anywhere. It can only run on a computer with high speed internet, so when you buy this product, you must ensure the availability of a Computer and internet. Also check compatibility of operating system and speed of internet you have

Comments about magicJack magicJack™ USB Phone Jack:

just plugged it in, and it worked great. Phone call quality is great. I even called international and it worked without any issues. Don'd need a land line now and will never go back to one. Just buy one and try it out, you will not regret it.

Comments about magicJack magicJack™ USB Phone Jack:

Only bad thing I found about the product was that I had to keep computer running 24 hrs inorder for majic jack to work. I am just using it as second line now, just to call canada, sometimes, as calls to canada are free.

Comments about magicJack magicJack™ USB Phone Jack:

Great savings. Wish I had gotten it sooner.

Comments about magicJack magicJack™ USB Phone Jack:

I am using for Home purpose, its working fine and worth to call long distance in USA.

Comments about magicJack magicJack™ USB Phone Jack:

Great for long distance calling without buying a bundled phone company plan... Great reception... Only fault for me is unavailability of a local exchange in my area- calls to me from local friends and family are long distance for them

Comments about magicJack magicJack™ USB Phone Jack:

[$] for device and 1 year service. Voice quality is OK, but definitely not stellar. Probably better off sticking to another route unless rock bottom phone service cost is the critical need.

Comments about magicJack magicJack™ USB Phone Jack:

We have been a cell phone only family for a while but were looking for something to act as somewhat of a home phone that could supplement our cell phone minutes for long calls to family. Magic jack has great call quality (on 1.3 megabit internet). It jumps a bit if you are using the internet while you talk. The magic jack window has to stay up but can be minimized, but it comes up on the screen whenever you make or receive a call. It slows down your computer's boot up. It might slow down your computer's overall performance--I haven't made up my mind. But for the service and the price, its not intolerable. Also I have not gotten the voicemail to work smoothly,But honestly, have not spent a whole lot of time figuring it out. Overall, I like the product--and you can't beat the price.

Comments about magicJack magicJack™ USB Phone Jack:

HARDWARE INSTALLATION JUST DO NOT WORK ....

Comments about magicJack magicJack™ USB Phone Jack:

I am very impressed with MagicJack. The sound quality is as clear or better than land line. It has great features and could not be easier to use. Well worth the purchase price and in one month of not paying land line service, it completely pays for itself. I can now save $350+ a year by dropping land line. I will always own a MagicJack from now on.

Comments about magicJack magicJack™ USB Phone Jack:

As on Windows computers, the magicJack software lacks an uninstaller. Technical support is essentially non-existent and there is no information on what magicJack installs and where.
The software seems to cause freezes and caused my Mac to crash for the first time in years.
If the software were cleaned up and more information provided, magicJack could be a wonderful system but it is not there yet.

Comments about magicJack magicJack™ USB Phone Jack:

If you have your computer on all day and has a broad band connection then it's like having a second phone line.

I have been using to call my friend in Cananda and it works out good for me. You cannot use it if your computer is turned off.

Comments about magicJack magicJack™ USB Phone Jack:

if this device let me use computer mic and speaker will much better. It will become a mobile phone attach my laptop. I can not carry a real phone everywhere with my laptop.

Comments about magicJack magicJack™ USB Phone Jack:

The product is great. Works perfectly per instructions and the instructions are very simple and easy to follow. I am planning to get more after my current voip contract expires. [...]

Comments about magicJack magicJack™ USB Phone Jack:

The instructions imply it is as simple as one-two-three to use. It actually requires several steps to initiate, and some work-arounds to get it going. I bought one for me and sent one to my elderly mother, but am not sure she will be able to deal with some of the quirks. If you don't want to pay for long distance, though, this is the way to go.

Comments about magicJack magicJack™ USB Phone Jack:

Easy to install. Up and running in 5 minutes. Clear talk like usual phone lines. Fail to get my fax machine working with it. Less than desirable quality when routing skype calls through magicJack line.

Comments about magicJack magicJack™ USB Phone Jack:

Its awesome...[$] per year we can speak all over US.. thats amazing... I love magic jack

Comments about magicJack magicJack™ USB Phone Jack:

I use this product as a second line and I carry it with me and my personal computer

Comments about magicJack magicJack™ USB Phone Jack:

I have only one word for the product.
Worth every penny.

Comments about magicJack magicJack™ USB Phone Jack:

This product has helped me connect with my friends who are not on my mobile network during peak hours.

Comments about magicJack magicJack™ USB Phone Jack:

Use it for peronal communications and found this to be good.

Comments about magicJack magicJack™ USB Phone Jack:

This is the 2nd one that I had. This is much better than the previous one that I had. I don't know if this one is better made or if it was the software update. In any event, my family enjoys this magicjack much better than the one we had last time.

I know there are many people complaining as I did, but now the problems that I had before are non-existant.

Comments about magicJack magicJack™ USB Phone Jack:

PRODUCT WORKS VERY GOOD.MAY HAVE TO REDIAL A CALL IF IT IS NOT CLEAR.WORKS BETTER ON SOME PHONES THAN OTHERS.ONE OF MY PHONES IT WORKS PERFECT.FREE LONG DISTANCE IS A PLUS.SAVES MY CELL PHONE MINUTES.I WOULD HIGHLY RECOMMEND THIS PRODUCT TO PEOPLE WHO MAKE LONG DISTANCE CALLS AND LIKE TO TALK A LOT.

Comments about magicJack magicJack™ USB Phone Jack:

I use it for lengthy teleconferences which saves me a lot of money as compared with my basic carrier.

Comments about magicJack magicJack™ USB Phone Jack:

MagicJack works as advertised, calls are clear, and voicemail works great. Your computer always must be on, however, for the phone to ring and for you to be able to make calls. Otherwise, the caller will simply get your voicemail. But I was aware of this limitation before I bought the device, it's not a huge issue.

Comments about magicJack magicJack™ USB Phone Jack:

This might not be for a family or an environment that requires a rock solid land line, but it's performed great for my needs, primarily as a supplement to my cell (I was using too many minutes while at home.) The quality is more than adequate and I already had a PC that's on 24/7. There's no other VoIP provider that gives you a local number that can come close to the price. Sure you can likely get slightly better call quality, more features, or better customer service elsewhere, but for the price this is the best value around. For what it's worth, I have worked as a VoIP Engineer and have extensive experience in the field. I've used Cisco Call Managers, Asterisk boxes, and used other internet based SIP service providers, but all those solutions require a significant amount time to configure, additional hardware (and electricity,) and cost more as well. With this you plug in the dongle, plug in the phone, install the software and you're done. The one caveat is their website is AWFUL. They are much more interested in selling the product than providing support to their clients and their website clearly shows this....I spent 10 minutes trying to figure out what the default VM password is (1234.)

Comments about magicJack magicJack™ USB Phone Jack:

I bought this for my family in Asia so they can call us in the US. We have used it for a couple of weeks now and the call quality is great. I think we would save money significantly in about a year or two.

Comments about magicJack magicJack™ USB Phone Jack:

I am very much satisfied with my magic jack

Comments about magicJack magicJack™ USB Phone Jack:

I have tried it all across USA while I am on travel and also in other countries calling back to USA. It works fine. Serves perpose. Best for personal use.

Comments about magicJack magicJack™ USB Phone Jack:

No comment on this product. [...]

Comments about magicJack magicJack™ USB Phone Jack:

Good Product. [...]

Comments about magicJack magicJack™ USB Phone Jack:

Very userful for some one that is always on the move. People cannot reach you when your computer is turned off. You need to be connected to the internet with this jack hooked up to your computer. I use to call my folks in India and they call me 'local' as and when needed. I talk for an average of 50 minutes to an hour daily. For this much amount of time, magicjack gets a little warmed up but I guess that is ok. Saves a LOT on telephone bills. Very worth for the price. The regular price is [$] You make the math. You can also port your number. How about that? Now, the unchartered terrirtory is the customer service. Heard bad things about it although I have not personally experience so far. I guess it would not be that bad. Worst case, they might provide email only support. But then that is a gamble.

Comments about magicJack magicJack™ USB Phone Jack:

Pros:--Works much better than Skype (better and cheaper).--The most inexpensive way to get a 2nd phone number.--Very clear calls with low latency.--Allows for full duplex conversations.--Sends voice message files to your email account so you can monitor your calls from anywhere/anytime. Cons:--Sometimes goes silent when you are calling a busy number.--Requires the dongle to make any calls even if you have speakers and microphone attached to your computer.--The dongle gets warm and should probably be vented but is difficult to disassemble so that I can add my own vents.--Not sure how you keep your same number if the dongle dies and you need to order a replacement? This should be in the FAQ but I couldn't find it.

Comments about magicJack magicJack™ USB Phone Jack:

Nice try at internet based phone calls. Generally works great, occasionally has glitches. If you have high speed internet the call quality seems as good as land line. Can't beat the price! I ended up buying several more- Kids at college and relatives over seas.

Comments about magicJack magicJack™ USB Phone Jack:

Amazing product. Highly recommended.

Comments about magicJack magicJack™ USB Phone Jack:

This is great! The day we got it we hooked it up to the computer, and just like that, we had an active phone line. It works really well. You can call anywhere, and recieve calls all day long so long as your internet is hooked up. This is great because we live in WV and my stepdaughters mom lives in Alaska, so now they can talk unlimited without having to worry about conserving minutes or using up expensive long-distance calls! I have talked for hours personally on the phone, and for a mere twenty dollars a year, you can't beat it. It's good quality for a great price. I highly recommend!

Comments about magicJack magicJack™ USB Phone Jack:

Great product, easy to set up, save lots of $$$. Still trying to figure out voicemail, palyback a little confusing with multiple "folders"

Comments about magicJack magicJack™ USB Phone Jack:

Have it connected to an old laptop (Pentium III) being used as a print server. Call quality is good. Problem getting my HP AllinOne fax to work with it though, will not dial through MJ at all. The MJ application is very intrusive and annoying, in my case since the laptop is un-attended, its acceptable, otherwise I would definitely look for someway to block it. [$]

Comments about magicJack magicJack™ USB Phone Jack:

I was running over my cell minutes and wanted a cheaper alternative and wanted to give this a try. Worked as expected. Now I have a couple of units sent to my family overseas and all us talk for free.

Comments about magicJack magicJack™ USB Phone Jack:

This is an AWESOME product... Can use it anywhere in the world that has High-Speed internet.

Comments about magicJack magicJack™ USB Phone Jack:

Goodby to the old telephone companies...R.I.P.

Comments about magicJack magicJack™ USB Phone Jack:

Great for use as a house phone. I have a cell phone that I use as a primary phone, but for home use magic jack is great. Keeps me from going over my minutes on my cell phone. The best thing about it is no monthly phone bill.

Comments about magicJack magicJack™ USB Phone Jack:

Little reception problems to be worked out otherwise, very good product.

Comments about magicJack magicJack™ USB Phone Jack:

I like it. I was using Vonage before and it dropped calls all the time. So far MagicJack has worked flawlessly.

Comments about magicJack magicJack™ USB Phone Jack:

Worked on my acer 8.9" with no problems, but wouldn't work on three others without an external usb ac powered adapter (and even then it took an hour to set up). I loved it my first day on the netbook, but planned to use it with my other desktops at home, but still have not been satisfied with the setup. Sometimes computer sees it, sometimes not. Then it freezes the computer and I have to reboot. Magicjack forum full of similar stories. Online tech support is nonexistent and their stock answers do nothing to help. haven't tried online chat yet, but will this weekend.
Recommended only for those who are okay with something not always being plug and play. You might need additional drivers and update downloads before you can start, so prepare for that possibility. Once running, the thing sounded better than our ATT land line (which we bought this to replace).
I got a local number in NY where my family lives, so they can call me in Mississippi without long distance charges. Everyone here in Miss. calls my cell or office number, so if magicjack rings, it is my family.

Comments about magicJack magicJack™ USB Phone Jack:

I bought this product not for regular use but when talking long with freinds. Also I expect to use when I travel abroad so that I call US numbers without paying expensive International call rates.
Also I see an issue keeping my machine on all the time and when it goes to sleep mode.

Comments about magicJack magicJack™ USB Phone Jack:

I have found the product very easy to operate. I find that sometimes the reception is not as clear as I would like, but knowing that my Internet speed is not as good as I would like, I simply unplug the device and may restart my computer and that usually clears up the problems.

Comments about magicJack magicJack™ USB Phone Jack:

I have cable internet and the quality has been GREAT! We love it as a family. Every household should have at least one. I just bought my second one to send to overseas.

Comments about magicJack magicJack™ USB Phone Jack:

I have a cell but I don't like using all of my minutes. With the Magic Jack, I can talk on the phone as long as I wish, at any time. I've never gotten disconnected. Only a few times did I hear a bit of short lived interference.This is really easy to use, saves my cell phone minutes, and people can call me on it too. (You get assigned a phone number when you first connect it) I've read some reviews where the person said, "They don't tell you your computer has to be on for it to work!" Well, "DUH!" It's a computer peripheral. Can you use your printer with the PC turned off? Common sense!! Also, don't buy this if your using dial-up. This is a high speed internet connection dependent device. That was another complaint I read. I'm happy with the Magic Jack. I bought two. One as a gift.

Comments about magicJack magicJack™ USB Phone Jack:

Very inexpensive to use

Comments about magicJack magicJack™ USB Phone Jack:

good value[...]

Comments about magicJack magicJack™ USB Phone Jack:

good product

Comments about magicJack magicJack™ USB Phone Jack:

This things works and easy to install. But it did not work with a wireless telephone set. I tried two and it did not work with both. Also I have a 1.5Mbps wireless internet but my laptop internet gets disconnected as soon as I connect it to wireless phone and start making calls. It worked fine with my school high speed internet and corded telephone set.

Comments about magicJack magicJack™ USB Phone Jack:

It is working good, sometimes, it is broken.
But it make my computer running very slowly. Sad for it.

Comments about magicJack magicJack™ USB Phone Jack:

I have 2 friends that purchased magicjack and love,for me it has been a nightmare. When you plug in your magicjack, never take it out, or it will create other drives. Customer support is ok but very slow. If you have problems use google and search for fixes.

Comments about magicJack magicJack™ USB Phone Jack:

Set up was as easy as advertised. The toughest decision was whether to buy or not after wading thru all the bad reviews. I weighed them as mostly software conflicts or user issues & decided to go ahead. It IS easy to set this up if you follow their instructions & that is a challenge at times. Their website is not the easiest to navigate to find info, but you need to just settle in & read a lot. I went to [...] & bought an AT&T Trimline classic corded phone for $12 & hooked it up to MagicJack & it sounds perfect.. I stayed away from a wireless phone & just bought a very long wire cuz I don't use my landline much. The intention here is that I am awaiting the day I can transfer my home # to MagicJack & happily say goodbye to my landline phone company. If you can plug in a flashdrive to your computer, you can set this thing up "if" you read the instructions first by weeding thru their website.

Comments about magicJack magicJack™ USB Phone Jack:

Use in room with no phone jack. Easy to set up to computer. Great for family members with no cellphones or free daytime cell minutes to use to make local toll calls .

Comments about magicJack magicJack™ USB Phone Jack:

Do not confuse this with a full telephone services. It is outstanding for long long-distance outgoing calls.

Comments about magicJack magicJack™ USB Phone Jack:

the call quality is not that great, voice comes in patches of words after breaks

Comments about magicJack magicJack™ USB Phone Jack:

Amazing product!

Comments about magicJack magicJack™ USB Phone Jack:

BEST TECH SUPPORT VIA CHAT I HAVE EVER DEALT WITH. HAD SOME ISSUES GETTING STARTED (NOT THE MAGICJACK, MY COMPUTER) AND TECH SUPPORT CLEARED IT UP. I HAVE BEEN A LONG TIME VONAGE USER, PURCHASED MAJICJACK TO ADD A QUICK, CHEAP, AND EASY OFFICE LINE. I WILL CONTINUE TO USE BOTH ONLY BECAUSE VONAGE DOES NOT REQUIRE A COMPUTER TO ALWAYS BE ON.

Comments about magicJack magicJack™ USB Phone Jack:

My unit stopped working altogether. The MagicJack company, would NOT stand behind it. I paid for a 5 year contract, before this happened. They will NOT REPLACE the unit. And they will NOT REFUND the unused 5-year contract amount. Therefore, I have been ripped off to the tune of [$] for this piece of garbage. Judge for yourselves. I will never buy another one.

Comments about magicJack magicJack™ USB Phone Jack:

I use magicjack for my business. I checked it out for a few months before buying. The mixed reviews had me wary, but radio shack got great reviews for their return policy, and everyone seemed to suggest this route. I was able to set my magic jack up in less than 10min. It was so easy. [...]