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Customers most agreed on the following attributes:
from 1350 Danforth rd Toronto Canada on 11/9/2008
Magellan GPS units are great WHEN THEY WORK. If you require repair, it is easier to pull your own teeth with tweezers. Magellan Canada is almost nonexistent and when you finally get a hold of them, they don't do anything for you. Magellan US is another story, they will keep in touch to resolve the problem, but only if you flood their mailbox with Emails, then it takes at least a month to get anything done.
Magellan units are as good as anything else out there BUT if you have problems you'll have less headaches if you (take the loss) through the thing in the garbage and go get another one. The units come with outdated maps and they charge you $80+shipping to get current ones.
I can't comment on Garmin but people I know who have these claim they had no problem with them and one guy who did said getting it fixed was a breeze. My friend had his Garmin maps updated free.
I have a Maestro 4210 and 3210, Both have had problems.
10 Oct / Just got my 4210 replacement. What Magellan does is send you a factory refurbished unit (someones else's junk). Everything is outdated, Maps, Firmware, Hardware, and AAA data. I have no idea how long this is going to take to get straightened out.
I purchased my 4210 on the 22nd Aug 2008 , I haven't got 3 weeks use out of it yet and it's now the 9th of November. BUT I was finally offered the map update free but only if I pay shipping (My friends Garmin was free). When I finally do get a working unit , I'll sell it for $50 and get the Garmin , no more headaches.
I love this unit. I have not got lost one time since purchasing this unit. Very easy to understand, worked great on vacation.
from Green Bay, Wisconsin on 3/12/2008
This is the second Magellan GPS unit that I have owned. The first unit (Roadmate 300 N.A.) worked flawlessly, but map dates are no longer available. Therefore, I needed a new unit. This unit has also performed flawlessly since it has been purchased and was very easy to set up.[...]
think I'm taking mine back.
sometimes it routes me in the wrong direction.
Sometimes it does fine. doesn't seem consistent.
[1 of 1 customers found this review helpful]
The thing works great. It is incredibly simple. It speaks to you so you do not even need to look at it after you enter an address. It has roads on it that were constructed within the past 3 months in my area. The points of interest are great despite what is previously described. Banks and Gas are the only ones that show up by default, if you go into system settings you can add about 20 different more including food, hospital, parking, airports, car rental, hotel, and nightlife just to name a few. Some of the points of interest were old though, especially the nightlife one's, but since bar names change so much that is typical. Overall it is user friendly and simple to use. It provides easy directions and nobody should have a problem using it.
I got this product as a gift two months ago and it works just fine. It is incredibly simple to use and always seems to produce the fastest possible directions when you need them. Signal strenght is always good too. There were also roads on it that had just been built a month or two before I got the device. I recommend this product to anyone, the only reason I would get a different one is for live traffic updates.
[1 of 1 customers found this review helpful]
from Cincinnati, OH on 2/5/2008
I had a Magellan Roadmate 800, which I really liked. Magellan's Map Upgrade wiped the hard drive clean. After spending several days on the phone with their Indian Tech Support, a supervisor gave me an RA number to ship it to Houston, where they would reinstall the original maps and the upgrade. Needless to say, that went badly as Magellan's Non-existant Customer/Technical support lost the unit. They finally agreed to ship me the new Maestro 4210. The 4210 does connect to the satellites quicker than the 800 but is not as accurate. My home address is about 3 miles away from where the 4210 says it is... The position hops back and forth between the road I'm driving and any parallel roads nearby - and it always tries to reroute me when it thinks I'm on a different road. Problems I did not have with the 800. Only ATMs POI's show up on the map as I am driving. And only the female voice is available. The maps on the 4210 still show streets that have been gone for 7 or 8 years - and I know that Tom Tom's maps are accurate in this regard. I wish I had bought a Garmin or a Tom Tom.
[0 of 1 customers found this review helpful]
love it fast and easy to use