Thank you for visiting RadioShack. If you need assistance with shopping on our site, please call us at 800-843-7422 and a customer care representative will be happy to assist you. Please inform the Customer Service representative that you require assistance.
If you want to return an item but no longer have the packing slip, follow these steps:
If you are a registered customer, visit www.radioshack.com and click on Your Account or Order Status and sign in to view Your Order History. (If you are not a registered customer, contact a Customer Care Representative at 1-800-843-7422.)
Click on the See Return Details button beside the order that contains the item you want to return. If this button does not appear, your item is no longer eligible to be returned.
When you view your Order Details, locate the item you want to return and choose a return option - Return to a Store Near You or Return By Mail.